betabase is here

As part of our Strategic Plan, Pi Beta Phi set out to identify a more engaging technology solution for alumnae clubs. As the team settled into the work, additional questions and ideas arose that grew the scope of this Strategic Plan tactic, such as: a single solution for both chapters and clubs to reduce data integrity issues; combining two learning management solutions into one that integrated with chapters, clubs, volunteer leaders and Headquarters staff; and one platform for Fraternity, Foundation and Fraternity Housing Corporation staff to benefit from shared data. This led us to a new database management system we’ve named BetaBase—a single system of membership data truth.   

Since July 2023, a team of 18 Headquarters staff members have worked collaboratively to understand the data, the wants and needs, and the implications of this huge project! Along the way, we have consulted with club leaders, AAC members, chapter members and volunteers to incorporate feedback.  

Yes! With the new database and member portal, previous pibetaphi.org logins will be discontinued, and a new login will need to be created by all members. BetaBase will be the new, members-only portal for the full membership to manage their Pi Phi member profile, view volunteer and giving history, manage communication preferences, find sisters, submit Recruitment Information Forms, and more. When creating your BetaBase login, we recommend you use a personal email account, not associated with a Pi Phi officer role or your campus .edu email.  

On July 25, the full membership will be invited to access BetaBase, create their login and update their member profile. If a member does not create a BetaBase login right away, they will still remain in Pi Phi’s membership database and their contact information will be unchanged. A BetaBase login can be created at any time in the future.  

The Pi Phi team is here to help! During regular business hours (8 a.m.-5 p.m. CDT), you can contact Pi Beta Phi Headquarters at (636) 256-0680 for technology assistance. You may also email BetaBase@pibetaphi.org for support from the Headquarters team. Finally, in the BetaBase portal you’ll see a small question mark icon in the top right corner; click that link to submit a support ticket to our expert technology vendor or view support articles. 

SisterSearch as we know it will no longer be in service after the BetaBase launch; however, BetaBase will offer a new option for searching and finding Pi Beta Phi members within the portal.  

After July 25, alumnae members can submit and view their history of RIF submissions all within the BetaBase portal.  

Giving to Pi Beta Phi Foundation will be easier than ever through pibetaphi.org and our BetaBase portal. If you are enrolled in monthly donations, there will be no impact to your reoccurring gift as it is transitioned to our new platform. In BetaBase, Foundation donors will be able to view their annual and lifetime giving histories right in their member profile! 

An emailed transaction receipt will be sent at the time the donation is received to the email address on your member record. Donors may experience a delay in receiving a mailed gift acknowledgement during the freeze period. Please contact our Foundation staff at fndn@pibetaphi.org to support any questions or concerns you have about gifts made in support of Pi Phi during this time.

The new database will adhere to the Pi Beta Phi Privacy Policy, including all terms and conditions as currently outlined on Pi Beta Phi’s website.    

All members are asked to login to BetaBase and reset their communications preferences. This is the perfect time to ensure your communications preferences are just right for you! Previous communication preferences will not carry over to BetaBase. 

FSID provides users a single login that can be use across several interfraternal services. At launch, Pi Beta Phi members will be asked to create a new FSID login that will replace the functionality of their previous pibetaphi.org login. 

We hope that errors are far and few between when members attempt to create logins! If you are trying to create a login with an email address that might also be used by another member (e.g. an email associated with an officer role or a shared family email), you will receive an error and will need to utilize a personal email unique to you. If you’ve already created an FSID through another fraternal organization’s platform, please try using that login to access BetaBase. As always, please don’t hesitate to submit a help ticket or call Pi Beta Phi Headquarters at (636) 256-0680 for login assistance.